Privacy Policy — Casillas Coverage

1. Introduction

Casillas Coverage (operated by Guerrilla Coverage LLC, "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, complete our application form, or otherwise communicate with us regarding insurance products in the State of Texas.

2. Information We Collect

We collect information you voluntarily provide, including:

Contact information (name, email address, telephone number, ZIP code)
Household and property information you share during your coverage review
Communications between you and our licensed agents
Automatically collected technical data (IP address, browser type, device, pages viewed)

3. How We Use Your Information

We use the information we collect to:

Contact you by phone, SMS, or email to discuss your Texas Protection Review™
Prepare quotes and coverage analyses with insurance carriers, including Allstate
Service your account, process applications, and respond to questions
Comply with insurance, regulatory, and legal obligations in Texas
Improve our website, marketing, and customer experience

4. TCPA & Communications Consent

By submitting the application form, you expressly consent to be contacted by Casillas Coverage and its licensed agents at the telephone number and email you provide — including by automatic telephone dialing system, artificial or prerecorded voice, SMS text message, and email — even if your number is on any federal, state, or internal Do-Not-Call list. Consent is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS or by contacting us using the information below.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

Insurance carriers (including Allstate) for quoting and underwriting
Licensed agents and staff of Casillas Coverage
Service providers who help operate our website, CRM, and communications
Regulatory bodies or law enforcement as required by applicable law

6. Cookies & Tracking

We use cookies, pixels, and similar technologies to measure marketing performance and improve the website. You can disable cookies in your browser settings; some features may not function as intended.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; you submit information at your own risk.

8. Your Rights (Texas Residents)

Subject to applicable law, you may request to access, correct, or delete the personal information we hold about you, or opt out of certain communications. Contact us using the details below to submit a request. We will respond within the time required by Texas law.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. The "Last updated" date reflects the most recent revision.

11. Contact Us

Casillas Coverage
Guerrilla Coverage LLC
24285 Katy Fwy, Suite 300 #69, Katy, TX
Phone: (281) 968-9229
Email: privacy@casillascoverage.com